Contact
Get in touch
We read everything that comes in and usually reply within two business days. There's a good chance the answer is already below.
Support & bug reports
Something not working, or a tool giving an odd result? Tell us the tool, your browser, and what you expected — that's usually enough for us to reproduce it.
support@omyimage.comPrivacy & legal
Questions about how your data is handled, takedown requests, or anything relating to our terms.
support@omyimage.comWhy there's no contact form: a form would mean collecting and storing your details on our servers. Email keeps that between you and us — nothing about you is stored on oMyImage at all.
Before you write
Is oMyImage free?
Yes. All 30 tools are free to use with no account. Paid plans are planned for larger files and more AI runs, but nothing is chargeable today.
Are my images uploaded?
For most tools, no — they run entirely in your browser and the file never leaves your device. Uploads only happen for files over 15 MB, the AI tools, and HEIC conversion. Each of those says so on its own page.
Why does HEIC conversion upload my photo when other tools don't?
Decoding HEIC needs a library we can't ship to browsers under its licence, so that one conversion has to run on our server. The file is deleted within about an hour.
How long do you keep processed files?
Server-processed results are deleted automatically within roughly an hour. We keep no backups and never reuse your images.
A tool says it isn't enabled on this server.
That's the AI tools or HEIC conversion reporting that their engine isn't installed on the backend. It's a deployment state, not a fault with your file.
Can I use the output commercially?
Yes. Your images stay yours, and you can use anything you produce for any lawful purpose.